Questions
Frequently asked questions
QuickBooks Virtual Assistants
What does this service cover?
Transaction entry and categorisation, invoicing from your instructions, bank and card reconciliation and the standard reports you ask for, in QuickBooks Online or Desktop, by a team that takes the time to understand your business.
Explore the full scopeWhat needs to be agreed before starting?
A QuickBooks assistant records and organises on your instructions. We don't interpret the numbers, make financial judgements or give advice, and we don't provide tax services: no VAT or MTD returns, no self-assessment or corporation tax, no year-end work, and we don't deal with HMRC on your behalf. Payroll administration must be scoped separately on the call.
How is pricing agreed?
We discuss your requirements on an introductory call and agree scope, timing and pricing before any work starts. The initial written plan is not a quote.
How do you handle access to our systems?
We agree the minimum access needed, the approval process and how access will be reviewed or revoked. Do not include passwords or sensitive records in your initial enquiry.
What exactly do you do in QuickBooks?
We enter and categorise transactions, raise invoices on your instructions, match the bank and card feeds, attach receipts and keep the file tidy. We don't analyse the figures, give advice, or do tax.
Do you do VAT returns or tax?
No. We don't provide tax advice or tax services: no VAT or Making Tax Digital returns, no self-assessment or corporation tax, and we don't deal with HMRC for you.
Do you do year-end or tax?
No. We keep the bookkeeping up to date; year-end, tax and anything needing judgement are for whoever handles those for you, and we're happy to hand them tidy records.
How do I get started?
Choose your service, register and describe what you need. We'll ask relevant questions, email a written plan and be in touch to arrange a call.
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